Zoom
Telehealth & Communication
ZO

Zoom

Automate telehealth billing from Zoom visits

Sarva connects to Zoom so that when a telehealth visit ends, it automatically checks telehealth-specific eligibility rules, generates the visit documentation billing needs, and starts the claim workflow without staff having to log the visit manually.

< 5 min
Setup Time
100%
HIPAA Compliant
99.9%
Uptime SLA
Yes
BAA Included
Overview

Why Zoom + Sarva

Sarva connects to Zoom so that when a telehealth visit ends, it automatically checks telehealth-specific eligibility rules, generates the visit documentation billing needs, and starts the claim workflow without staff having to log the visit manually. Telehealth billing carries its own layer of complexity: place-of-service codes, modifier requirements, and payer-specific rules about which visit types qualify for reimbursement, all of which vary by state and plan. A Zoom visit ending doesn't automatically tell the billing system any of that happened. Sarva listens for the Zoom session close, confirms the visit meets that payer's telehealth requirements, and generates the documentation and coding inputs needed to start the claim, closing the gap between the visit ending and the claim starting.

Capabilities

What Sarva Automates in Zoom

1

Visit-to-Claim Trigger

When a Zoom telehealth session ends, Sarva logs the visit and starts claim prep automatically instead of waiting for a provider to submit a note.

2

Telehealth Eligibility Rule Check

Sarva verifies the patient's plan covers telehealth for that service type and location before the claim goes out, catching state-specific or payer-specific restrictions.

3

Documentation Generation

Sarva assembles the visit record, duration, and modality details from Zoom into the documentation format payers expect for telehealth claims.

Real Results

How Practices Use Zoom + Sarva

Visit-to-Claim Trigger

When a Zoom telehealth session ends, Sarva logs the visit and starts claim prep automatically instead of waiting for a provider to submit a note.

Reduced manual effort and improved revenue cycle efficiency.

Telehealth Eligibility Rule Check

Sarva verifies the patient's plan covers telehealth for that service type and location before the claim goes out, catching state-specific or payer-specific restrictions.

Eligibility-related denials eliminated, coverage gaps caught before visits.

Documentation Generation

Sarva assembles the visit record, duration, and modality details from Zoom into the documentation format payers expect for telehealth claims.

Manual document handling eliminated, audit trail maintained automatically.
Setup

Connect in Minutes

STEP 01

Connect Your Zoom Account

Authenticate Sarva with your Zoom instance using secure API credentials. Setup is fully guided and takes under 10 minutes. Your data is encrypted end-to-end throughout the connection process.

STEP 02

Configure Your Workflow Triggers

Choose which Zoom events trigger Sarva automations — new appointments, finalized encounters, received denials, or aging AR thresholds. Use pre-built templates or configure custom logic for your practice.

STEP 03

Go Live & Monitor

Sarva begins processing real Zoom data immediately. Monitor every automated action, claim status, and workflow outcome from Sarva's unified revenue intelligence dashboard.

Why It Works

Built for Healthcare. Built for Zoom.

No custom development or IT resources required for Zoom integration
HIPAA Business Associate Agreement (BAA) included with all Sarva plans
Works alongside your existing Zoom workflows — nothing gets replaced
Sub-10 minute setup with guided onboarding
Full audit trail of every automated action
Dedicated onboarding support from Sarva's RCM specialists
ZO
Zoom
Connected to Sarva
Live
Eligibility check triggered
Claim validated — 0 errors
Submitted to payer
Authorization confirmed
FAQ

Common Questions

Does Sarva require a specific Zoom for Healthcare plan?

Sarva connects to standard Zoom telehealth session data, though a HIPAA-compliant Zoom plan is what most practices already use for patient visits, so no separate setup is usually needed.

What telehealth-specific errors does this catch?

Most commonly a place-of-service code or modifier mismatch, or a payer that doesn't cover telehealth for that service type at all, both of which cause denials if missed at the coding stage.

Does this handle multi-state telehealth billing rules?

Yes. Sarva applies the billing rules for the patient's location and the provider's licensing state, which is where most telehealth denials actually originate.

Related Connectors

Ready to Connect Zoom to Sarva?

Get set up in under 5 minutes. Our onboarding team handles everything — from authentication to your first automated workflow.