Follow-Up Agent
AR follow-up is where money slips away quietly. Claims sit unpaid, nobody follows up, and eventually they're written off. The Follow-Up Agent watches every submitted claim, knows when it's overdue based on payer-specific timing rules, and escalates at exactly the right moment — not too early, not too late.
How It Works
Four steps from setup to results — no IT project required.
Monitor submitted claims
The agent tracks every claim from submission through payment, watching for payer responses and identifying claims that are overdue based on payer-specific benchmarks.
Generate follow-up worklists
Each day, the agent produces a prioritized worklist for your AR team — ranked by claim value, aging, and likelihood of recovery.
Escalate at the right time
High-value claims that exceed payer-specific aging thresholds trigger immediate alerts. No more discovering a $50,000 claim has been sitting for 90 days.
Track to resolution
The agent follows each claim through to payment or denial, updating status in real time and feeding any denials directly to the Denial Agent.
What It Does
Every capability included, out of the box.
Common Use Cases
Works With Your Stack
Frequently Asked Questions
Real questions from practices evaluating this agent.
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Talk to our team about how this agent fits your practice. 14-day deployment, no long-term contracts, 30-day money-back guarantee.
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